FAQs

We Are Here To Answer Your Questions

  • You can use the Schedule an Appointment button in the footer of the site. This will take to our online booking system.

  • Yes! We offer virtual appointments through our online booking system, Jane. You can schedule your online appointment through our online booking system, by calling 587-757-1607, or by emailing admin@childpsychologicalservices.ca

  • Yes! Each therapist does offer some evening and/or weekend appointments.

  • Yes! All of our offices can accommodate wheelchairs and have accessible washrooms for your use.

  • Psychology/Counselling - $220/hr
    SLP - $150/hr
    OT - $150/hr

    Any phone calls, emails, letters, forms, paperwork, and school meetings will be charged in 15 minute increments.

  • Payment is made after each session, unless we are direct billing to insurance and/or FSCD. We accept electronic funds transfer and credit card. With credit card payments, there is an additional charge of 2.9% which goes directly to a third party.

  • While psychiatrists are covered by Alberta Health Care, the fees for Psychologists, Speech Language Pathologists, Occupational Therapists, and Clinical Social Workers in private practice are covered by extended health plans, employee assistance programs, or self-pay. If you have extended health care benefits, you may have benefits or health spending accounts that will cover some or all fees for psychological/speech pathology/occupational therapy services. You need to check with your specific benefits plan to see if you are covered, but most plans include some amount of coverage for services provided by a Registered Psychologist, Registered Speech Language Pathologist, Registered Clinical Social Worker, and Registered Occupational Therapist. If we are unable to direct bill to your insurance provider, a receipt will be provided after each session for the purposes of submitting the receipt for reimbursement. Additionally, psychological services, occupational therapy services, and speech-language services can be used as a Tax Deductible Medical Expense.

  • Yes we do! Below is a list of service providers we can direct bill to:

    Alberta Blue Cross

    Desjardins

    Greenshield

    Manulife

    Canada Life

    ClaimSecure

    Equitable Life

    RCMP Madavie Blue Cross

    Johnston Group

    Group Source

    Group Health

    Chamber of Commerce

    First Canadian

    Manion

    People Corporation

    RWAM

    Union Benefits

    UV Insurance

    Group GMS

    Industrial Alliance

    LiUNA Local 183

    LiUNA Local 506

    Manion

    Maximum Benefit

    People Corporation

    Simply Benefits

    TELUS AdjudiCare

    Beneva

    BPA

    PSHCP

    Canadian Construction Workers

    Union Insurance

    CINUP

    Coughlin

    Cowan

    D.A. Townley

    First Canadian

  • We are located in Aldersyde, a hamlet in Foothills County, just 8 kilometres southeast of Okotoks, 10 kilometres north of High River, and 25 kilometres south of Calgary.

  • Dr. Lauren Redgate (Infinity paediatrics)

    Dr. Ernst Hoppenbrouwers (Infinity paediatrics)

    Dr. Lindsay Stockdale (Kiwi Pediatrics)

    Dr. Dan Ross (Kiwi Pediatrics)

    Dr. Kate Culman (Kaleidoscope Pediatric)

    Dr. Melanie Purtzki (Kaleidoscopic Paediatric)

    Dr. Gary Chow (Kaleidoscope Paediatric)

    Dr. Amy Chow (Kaleidoscope Paediatric)

    Dr. Roxanne Goldade (https://www.drgoldade.com/)

    Dr. Michael From (Snowy Owl Medical)

    Dr. Jody Patrick (Lady Bug Pediatrics)

    Dr. Waqar Waheed (Sky Psychiatry)

    Dr. Nina Gudeon (Village Health and Wellness)

  • Please call the Distress Centre at 403-266-4357, visit an urgent care centre (South Calgary Health Centre or Sheldon Chumir Health Centre) or visit the emergency centre of your closest hospital.

  • No, you do not require a physician referral to be seen by a Psychologist, Speech Language Pathologist, or Occupational Therapist in private practice. You can simply call or email to book an appointment with the clinician of your choice at a time that is convenient for you.

  • Absolutely! Research has found that a good therapeutic relationship has a significant impact on the outcome of therapy. It is vital that you find a therapist that you connect with, as well as feel comfortable sharing your emotions and experiences as you work through difficult issues and gain insight. If you are wanting to see a different therapist, please email us at admin@childpsychologicalservices.ca or call 587-757-1607.

  • A full 24 hours notice is required for cancelling appointments. If you cancel with less than 24 hours before your appointment time, you will be billed a cancellation fee of $220. Clients who fail to show up for a scheduled appointment (“no show”) are billed for the full cost of their scheduled session — i.e. $220 for a therapy session, $440 for a 2-hour assessment appointment. The receipt will be marked “cancellation fee” or “missed appointment.” There is a range of valid reasons for cancelling an appointment. In order to be consistent with all clients, cancellation fees will only be waived in the event of a medical emergency requiring urgent professional treatment, a death in the family or a natural disaster.

  • Information that is shared during sessions is private and confidential. We do not release information about you or your child/adolescent to anyone without your written consent. However, there are three exceptions when we would have to break confidentiality: (1) if clients share information that leads us to believe that they or another person is at imminent risk of serious harm; (2) if clients share information that leads us to believe that a child (17 and under) or dependent adult is being abused or neglected; and (3) if clients become involved in a court case and therapy records are subpoenaed by a court of law. For children under 18 years of age, their legal guardians have the right to information that is being discussed in session. If parents/legal guardians would like us to share information about sessions with other professionals, we require a written release of information from all legal guardians.

  • Absolutely! Child Psychological Services & Wellness is an LGBTQIA+ inclusive and affirming private practice clinic.

  • Absolutely! Just let us know before your appointment if you will be bringing in your dog.

  • FSCD is a resource that may be available to families who have a child under the age of 18 years old with a disability. FSCD can (should a child and family demonstrate need) help fund social skills groups, respite care, community aide care, counselling, as well as in-home support programs designed to help caregivers learn how to develop, design and implement learning and behavioural strategies. Families will need medical documentation from their physician or psychologist if they do not have an assessment report outlining the child and family's needs. Below is the the link on how to apply. https://www.alberta.ca/fscd-how-to-apply.aspx

    Child Psychological Services & Wellness can bill directly to Family Supports for Children with Disabilities (FSCD)

  • Yes! Here are a handle of services that offer respite/relief support:

    Children’s Cottage Society

    Offers crisis nursery, respite care, and family support for parents and children in Calgary, Alberta; helps strengthen families by demonstrating leadership through a network of crisis, respite, and support services.

    Website: http://www.childrenscottage.ab.ca/

    Developmental Disabilities Resource Centre

    Helps match families with private respite providers; offers programs and resources for children and adults with disabilities.

    Website: http://www.ddrc.ca/

    Just 4 U Family Services

    Provides respite care for families with special needs and typical children.

    Website: http://www.just4ufamilyservices.com/

    Optional Rehabilitation Services Inc

    Provides support for dependent children/adolescents with disabilities.

    Website: https://optionsrehab.org/

    Post-Natal Helpers

    Respite services for newborns to children of six years of age. Serves Calgary (and surrounding area when staff available).

    Website: https://postnatalhelpers.ca/

    Enviros Program

    Enviros Program has a Respite Care Connections program that offers fee-for-service respite for families caring for 6- to 17-year-old children and youth with behavior and social challenges (ADHD, FASD, Autism, ODD, etc.) through community-based activities aligning with group interests and developmental needs. Enviros also provides other family support services, emergency foster care, and helps young adults become successfully independent.

    Website: http://www.enviros.org/

    Stepping Into Life Inc.

    Provides respite care for families to help recognize and respond to the needs of all family members. Options include hourly, daytime, night time, 24 hours, several days at a time, or on a weekly basis.

    Website: http://www.steppingintolife.ca/contact.htm